Winner
Aurora
Summary of work
Aurora’s business strategy is simple but unique: a happy team working with happy clients to deliver great work. Unswerving consistency with this philosophy is responsible for 100 per cent staff retention over six years and exceptional client satisfaction and loyalty.
Aurora’s approach and results in 2010 earned a ’highly commended’ for Small Independent Consultancy. The continued company-wide commitment to happiness through 2011 led to a longer client list, more work with existing clients and over double the previous year’s fee income.
Aurora has proven that happiness is not just ‘nice to have’; it is a sound business strategy that delivers success.
Judges’ comments
Aurora has been very solid and very brave in what it has been doing, plus they have great results in terms of retention, fiscal performance and client happiness. The agency was and still is my number one.
